Custom, Small Business CRM Software Development
Working with YOUR sales/marketing team to meet your unique needsOur custom, CRM (Customer Relationship Management) software packages are web-based applications specifically developed for small business. These include Business and Sales Contact Manager Software, Client and Customer Relationship Management Software, Operational CRM, Sales Force Automation (SFA), Analytical CRM, Marketing Campaign Management and Online Collaboration Solutions. Our total solution approach integrates sales, marketing, management, manufacturing, accounting, distributers, resellers, service technicians and others to create a cohesive business enterprise. Each user can access different portions of a central database via desktop or mobile devices. We develop custom user interface screens to ensure that users only access the information they need, filtering out unnecessary data. Marketing campaigns, sales efforts and ongoing customer relationships are primary. The CRM software ties into our Small Business ERP Software for “back office” processes. Data collected is analyzed and presented in a custom report designed according to your requirements.
Custom, Small Business CRM Software Capabilities
- Sales Force Automation (SFA) and Forecasting
- Marketing Campaign Management
- Customer Service and Tech Support
- Order Processing, Tracking and Shipping
- Manage Resellers, Partners & Distributers and Setup Template Reseller Websites
- Contact & Sales Database Access via Custom Forms
- Maintain contact, email and phone lists and conversation records
- Websites: SEO, Analytics & eCommerce
- Front Office: Direct customer interactions, meetings, calls, emails
- Back Office: Accounting, invoicing, after sales service and support, maintenance, production/manufacturing (many of these functions fall into our Small Business ERP development packages, along with Supplier and Vendor Management
- Simple, Mini CRMs for small niche businesses with few users
- Unique, custom user interface screens for service, sales, marketing, management, shipping, etc.
- Integration of company policies and processes
- Integrated Calendars to track meetings and appointments
- Lead generation and capture, lead management & segmentation
- Estimating, pricing, proposal
- Integration with Microsoft Outlook, ACT, QuickBooks, Oracle…
Small Business CRM Product Integration
We can perform software integration, interfacing and custom reports with off the shelf CRM packages as well including the following:
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CRM Software and Database Technology
- PHP, Xhtml, Html, XML, Ajax and JavaScript
- SQL (MYSQL, MSSQL express Database
- CMS (Contact Management Systems)
- CRM (Mini CMS, Customer Relationship Management)
- ERP (Mini ERP, Enterprise Resource Planning)
- Microsoft ASP(ASP.NET)
- Linux-PHP (Open Source LAMP)
- Back & Front Office Software Integration (CRM, ERP…)
- eCommerce and Online Shopping Cart (osCommerce, Miva, Zen Cart, Opencart, X-Cart, AgoraCart…)
- Custom Website Development
Industries for CRM Solutions
- Aerospace and Military Contractors
- Banking and Finance
- Industrial Manufacturing
- Home based businesses expanding online
- Retail Stores, Chains, Franchises
- Advertising, Multilevel Marketing, Publishing and Media
- Printing and Document Companies
- Distribution, Wholesale and Warehousing
- Insurance, Mortgage, Commercial and Home
- Professional Services (Architects, Engineering Firms…)
- International Business with multiple locations
- Healthcare, Medical, Hospitals and Clinical Laboratories
- Online Shopping, eCommerce Companies
- Nonprofit Charity Organizations (NPO)
- More Industries
More About our Small Business Software Development Expertise
Custom Web Application Developers
Custom ERP Enterprise Resource Planning
eCommerce
Business Web Application Portfolio
PHP, MySql, Linux, LAMP & MS Microsoft ASP.Net
We GUARANTEE Our Software Projects
Orange County, Southern California
Based in Orange County, CA, we develop small business, web based software solutions for companies in Los Angeles, San Diego all of Northern/Southern California and much of the US. We also have web programmers and developers in India for large software development and outsourcing projects.
